Are there any guidelines for packaging my shipment?
How do I get FedEx to pick up my package? *****SYR CUSTOMER SERVICE QUESTIONS*****.Heat Pack Use and Links to Temp GuidelinesĪTTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT! We will keep a close eye on our outgoing shipments (and the weather) to get a feel for how things are running.Īs always, thanks for your patience and understanding! Regarding shipping and insurance for next week: Please check back on Monday 10/3/22, by 9 am MST, for our take on the system. Please DO NOT CALL FEDEX, as there is a risk that could cause even more delays on the shipment. HELP US HELP YOU: We are opening cases on all our stuck shipments. Expect some flooding in many areas, including the Mid-Atlantic. BE AWARE OF HURRICANE IAN- IT'S STILL ACTIVE IN THE SOUTHEAST U.S. We will be keeping an eye on current delays this morning and will contact FedEx regarding those that appear to be hung up or delayed.
Note: Friday, 9/30/22: Happy Friday! We hope your week has been a good one so far!
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