Or, you can search by keyword "firewall" and/or "ftp". The linked posts to the right contain discussion about how this was resolved by others. Check with your local admin or IPS provider. The stalled job can be permanently deleted after.ĭouble check your Filezilla settings and/or command-line against those described in the FAQ above. Reload the grey stalled job with the "rerun" button, change to the newer tool with the Versions menu, and submit. Please use the newest version of the tool instead: Extract reads in FASTQ/A format from NCBI SRA. This job is stalled because an older tool version was used that no longer works with NCBI's protocols. I do see a job to extract data from a public source that is in a grey queued state. Load smaller sample data - it must be under 2 GB, but I would try something really small for a test, even if just a few lines of text/sequence.
This might be a good test, just to see what happens with your connection. Attempting to upload a file to FileZilla from C (.net 3.1) using explicit TLS fails to perform TLS handshake (note 'Connect' is successful) This can be replicated every time (Ive done it on 3 machines) by debugging the following code after installing FileZilla on a windows machine. I do not see a job in your account where the Upload tool was used to browse a local file and upload it. Your "credentials" are your full registered account email address and password - the same as you use at the website to log in. įrom the FTP options list here, I used the Filezilla application with all default settings, entered my credentials, connected, accepted the security certificate, and transferred data. I just successfully FTP's files to the server.
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